Gathering data from multiple sources and making it usable is something that will drive value for any organisation. In my previous article I wrote about the positive impact robotic process automation (RPA) would have in the field of contract management. Usually I have seen RPA deployed for uses that are more on an incident level than on a fundamental approach. Therefore I was quite happy to see that consultancy firm Gartner brought out its Magic Quadrant for Contract Life Cycle Management. Because there is more to it…[Read more…] about CLM: is it automating or implementing contract management?
Is IoT a ‘wanna-have’ or a must-have? More and more devices are connected to the Internet. Within a household often several devices have a connection: smartphone, tablet, TV, computers and thermostats for instance. This technology phenomenon is called the Internet of Things (IoT). Every day processing becomes more intelligent and every day communication becomes more informative than ever. On the one hand there are devices that can detect better, communicate better and be used for useful applications. On the other hand, small sensors can be added to virtually any object. These developments combined provide real time data that can be turned into useful information in ways we have never imagined before. Is your organisation ready?
Digital Transformation, what is it about? As supposed to what most people think, digital transformation is not a technology issue. It’s not about cleaning up IT legacy; this transformation is necessary to reshape every aspect of a business so it can deal with the volatile digital developments. Digital is deeply rooted; in culture, governance, operations, workforce skills, product usage, distribution and so on. Most of all, the customer experience is at the heart of digital transformation. How do you keep up with changing business environments brought about by the changing customer demand and the accelerating technology developments?
Many businesses put a lot of effort into writing extended long term plans, short term plans and yearly targets. Unfortunately, nine out of ten times it lacks the answer to that one question that matters the most. What if everything changes with suddenness? What if you are completely disrupted? These things come up like a tornado and leave your organisation in a situation it – in this case- wouldn’t be prepared for. How can you make sure your business is prepared for almost anything and, at the same time, is able to drive innovation?
Many companies accept the status quo when it comes to operating models. They have done stuff in a certain way for a long time. It works, so why change? Because you want a flourishing future, I guess? If you don’t disrupt yourself, a competitor or new start-up will. The impact of both options is the difference between a chameleon or a dinosaur. Therefore always challenge your status quo. Don’t be caught by surprise, surprise yourself. How? Start by improving the usage of business intelligence. Create competitive advantage and start to operate smarter.