Digital transformation (DX) means reshaping every aspect of a business, in order to deal with volatile developments in the market. That transformation is rooted in culture, governance, operations, workforce skills, and so on. Although a successful transformation does not evolve around technology only, the digital journey is inevitable driven by technology. As many organisations are struggling, IT legacy keeps on hampering their digital transformation. At the Gartner Symposium 2018 in Barcelona I will be hosting a keynote, speaking about the strongest link that can simplify and boost DX.
How to recognise the right business model for Robotic Process Automation (RPA)
Lately I have been delving into the different business models for Robotic Process Automation, or as it’s called in short: RPA. How are these RPA business models implemented, how are suitable processes identified and how are the services charged? Most important, why do RPA projects fail most of the time, although they initially seemed to be with high potential. In this blog I will elaborate on which processes are suited for current state RPA and explain how I think they should be implemented. In closing I will dive into the remuneration of the RPA provider.
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Grow up, start to use advanced business intelligence
Big data has been hot topic for a while now. Still, many organisations are behind when it comes to the optimal usage of business intelligence (BI). It’s often used on a low-key basis, because organisations are often reluctant in investing in the right tools and skills. The right interpretation of data can mitigate risks and deliver opportunities. Not only the lack of knowledge on management level, but also the bias on data IT departments have to deal with limits organisations in answering to market demand. In 2018 it’s time for organisations to move over to a next level if they want to avoid complete disruption by competitors. What are the trends to follow and to incorporate in the BI strategy for next year, thus most likely to invest in?
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Hackathons, go or no go?
Hackathons are popping up everywhere nowadays. It used to be a useful leg up to disruptive technologies, but nowadays more and more industries use the concept to improve existing processes, enforce an innovation culture or invent new products. A hackathon is a unique tool for inspiration and disruption, often based on design thinking principles. These events can be really useful when you want to come up with disruptive (technological) solutions. Also it’s a great meeting place for students, small businesses and enterprises; it has potential to attract young talent and identify leaders. But frankly, a critical marginal note, how fair are contestants treated by the parties that commission the topics?
Are you ready for the future of workplaces?
Since the sixties, the traditional way of living has changed. The frivolous Dolly Parton song ‘From nine to five’, is no longer applicable to current workplace environments. Having time off in the evening and weekends is also not that obvious. By 2020 50% of the workforce will be millennials. They want to work, shop, sleep or relax randomly, which requires a more individual approach in the offered scale of options. With that said, how do we manage across generations and how does mobility play a role in the flexibility of the future workplace?
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